Privacy Policy

Your privacy and data security are our top priorities at FluxAI Labs.

Last updated: December 23, 2024

Introduction

FluxAI Labs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered design automation platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Billing and payment information
  • Account credentials and preferences

Usage Data

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Performance metrics and error logs
  • Design project data and AI-generated content

Design Content

To provide our AI services, we process the design content you upload or create within our platform. This includes images, layouts, color schemes, and typography selections. We use this data solely to improve our AI models and provide better services to you.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our AI design automation services
  • To process transactions and manage your account
  • To communicate with you about our services and updates
  • To improve our platform through analytics and user feedback
  • To ensure security and prevent fraud
  • To comply with legal obligations

Your design content is used exclusively to train and improve our AI models, helping us provide more accurate and personalized design suggestions. We do not sell or share your individual design data with third parties.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Consent: We may share information with your explicit consent.

Data Security

We implement robust security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure cloud storage with regular backups
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand user behavior and improve our services
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 (555) 123-4567
  • Address: 123 Innovation Drive, Las Vegas, NV 89101, United States